Support FAQ

FAQ - Support

How do I change the WiFi Password?

  1. Visit http://192.168.0.1/ to arrive at the login screen
  2. By default, enter cusadmin for the username and password for the password
  3. On the left, click Wireless
  4. On the top, click WPS & Security
  5. Under the WPA Settings, modify the Pre-Shared Key to your new password
  6. Click Apply when complete to save your changes. Note: changing the password may cause your device(s) to disconnect, and you’ll need to reconnect with the new password

  1. Open a browser and visit http://192.168.0.1/
  2. When prompted, enter cusadmin for the user and password for the password
  3. From the top menu, click Wireless
  4. From the submenu, click Basic Settings
  5. Click 5 GHz or 2.4 GHz depending which network you are using
  6. Click Basics
  7. Change the Network Name (SSID) and/or the Pass phrase.
  8. When completed, click Save Changes at the bottom
  9. Click Apply/Save at the bottom

Configure Wireless for Hitron CGN3 and Hitron CGNM-3550

  1. Open a browser and visit 192.168.0.1
  2. For the username, enter cusadmin and for password enter password.
  3. On the top menu, choose Wireless
  4. From the sub-menu, choose Wireless 2.4 Ghz (or Wireless 5 Ghz depending on what interface you are modifying).
  5. To change the WiFi name, edit the Wireless Network Name (SSID) field.

 

  1. Open a browser and visit http://192.168.0.1/
  2. From the Status menu (the only menu available) choose DOCSIS WAN
  3. Leave the Username and Password empty and click Log In.
  4. From the Wireless menu, click Wireless Security
  5. Edit the Pre-Shared Key to a key of your choice, and click Save Settings

 

  1. Open a browser and visit http://192.168.1.1/
  2. When prompted, enter admin for the user and kh3mfMAK for the password
  3. In the left menu click Wireless
  4. Underneath Wireless, choose the appropriate band you are connected to (either 5 GHz Band or 2.4 GHz Band)
  5. Underneath the Band menu, choose Basic.
  6. Underneath Wireless, click Security
  7. To view the current password, click the link Click here to Display beside the WPA Passphrase field
  8. To change the password, simply edit the WPA Password field to a password of your choice and click Apply/Save
  1. Open a browser and visit 192.168.0.1
  2. When prompted for a username and password, type in user for both the username and the password
  3. Click Primary Network from the left menu
  4. From here, you can change the network name, network key, or even view the current key. See screenshot below for exact field names

How do I change the WiFi name?

  1. Visit http://192.168.0.1/ to arrive at the login screen
  2. By default, enter cusadmin for the username and password for the password
  3. On the left, click Wireless
  4. On the top, click Basic Settings
  5. The SSID can be changed by editing the text field to the right of Primary SSID (currently set to CGN-5D60 in the example below)
  6. Once complete, click Apply to save your changes. Note: changing the SSID name may cause your device(s) to disconnect, since the old name would no longer exist anymore

  1. Open a browser and visit http://192.168.1.1/
  2. When prompted, enter cusadmin for the user and password for the password
  3. From the top menu, click Wireless
  4. From the submenu, click Basic Settings
  5. Click 5 GHz or 2.4 GHz depending which network you are using
  6. Click Basics
  7. Change the Network Name (SSID) and/or the Pass phrase.
  8. When completed, click Save Changes at the bottom
  9. Click Apply/Save at the bottom

Configure Wireless for Hitron CGN3 and Hitron CGNM-3550

  1. Open a browser and visit 192.168.0.1
  2. For the username, enter cusadmin and for password enter password.
  3. om the top menu, choose Wireless
  4. From the sub-menu, choose Wireless 2.4 Ghz (or Wireless 5 Ghz depending on what interface you are modifying).
  5. To change the WiFi password, edit the Pre-Shared Key field. To edit the WiFi channel, change the Channel field.

 

  1. Open a browser and visit http://192.168.0.1/
  2. From the Status menu (the only menu available) choose DOCSIS WAN
  3. Leave the Username and Password empty and click Log In. 
  4. From the Wireless menu, click Radio Settings
  5. In this section, you can edit the Wireless Network Name (SSID) and click Save Settings when completed (Note: there are two sections: one for 5 GHz and one for 2.4 GHz. Please ensure that you edit the section that pertains to the network you are connecting to)

 

  1. Open a browser and visit http://192.168.1.1/
  2. When prompted, enter admin for the user and kh3mfMAK for the password
  3. Click Wireless
  4. Click 5 GHz or 2.4 GHz depending which network you are using
  5. Click Basics
  6. Change the SSID field to your desired network name
  7. Click Apply/Save at the bottom
  1. Open a browser and visit 192.168.0.1
  2. When prompted for a username and password, type in user for both the username and the password
  3. Click Primary Network from the left menu
  4. From here, you can change the network name, network key, or even view the current key. See screenshot below for exact field names

How do I change the WiFi Channel?

  1. Visit http://192.168.0.1/ to arrive at the login screen
  2. By default, enter cusadmin for the username and password for the password
  3. On the left, click Wireless
  4. On the top, click Basic Settings
  5. The channel can be changed by selecting a new channel from Channel dropdown (currently set to auto in the example below)
  6. Once complete, click Apply to save your changes.

  1. Open a browser and visit http://192.168.0.1/
  2. From the Status menu (the only menu available) choose DOCSIS WAN
  3. Leave the Username and Password empty and click Log In. 
  4. From the Wireless menu, click Radio Settings
  5. In this section, you can edit the Standard Channel and click Save Settings when completed (Note: there are two sections: one for 5 GHz and one for 2.4 GHz. Please ensure that you edit the section that pertains to the network you are connecting to)

 

  1. Open a browser and visit http://192.168.1.1/
  2. When prompted, enter admin for the user and kh3mfMAK for the password
  3. On the left menu, click Wireless
  4. Underneath Wireless, choose the appropriate band you are connected to (either 5 GHz Band or 2.4 GHz Band)
  5. Choose Advanced
  6. Change the channel accordingly, and click Apply/Save toward the bottom when completed
  1. Open a browser and visit 192.168.0.1
  2. When prompted for a username and password, type in user for both the username and the password
  3. Click Radio from the left menu
  4. From the Control Channel dropdown, choose the new channel and click Apply

  1. Visit 192.168.0.1
  2. For username enter admin and for password enter password. If that doesn’t work, use cusadmin for the username and password for the password
  3. From the top menu, choose Wireless
  4. From the sub-menu, choose Wireless 2.4 Ghz (or Wireless 5 Ghz depending on what interface you are modifying).
  5. Change the Channel drop down to your new desired channel
  6. Click Apply to save changes

 

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